Hipster Fluff
 

Store Policies

Buy It Now Listings

All Hipster Fluff diapers stock as hold listings, once in cart there is a 10 minute window to pay for the diaper, before it is automatically relisted. If issues arise during the checkout process please email Hipster Fluff ASAP.

Due to popularity of a diaper and low stock of fabrics, Hipster Fluff is unable to honor any diapers that oversell and will process a refund within a 24 hour window. We apologize for any inconvenience and thank you for your understanding.

Shipping Information

All stock diapers will ship within 3-4 business days.

Hipster Fluff does ship internationally. When choosing international shipping, the price will reflect the costs of shipping to Canada. If your current residence is outside United States and Canada, select international shipping, and you will be invoiced and responsible for the remainder of the shipping costs. International purchases may have an extended turnaround of one-week

Insurance on your product is recommended but not required. Hipster Fluff is not liable for any loss or damage after leaving my hands

Returns

Any diaper that has been unworn or has not been washed can be returned within 10 days of purchase. Hipster Fluff is not liable for return shipping costs, and once received will issue a full refund for the cost of the diaper (shipping costs excluded).

**Seconds diapers are NON REFUNDABLE. Issues are disclosed when purchasing the diapers.**

There is a 30 day guarantee against all product defects as long as all recommended care instructions have been followed (found here). If any defects arise within the 30 window, Hipster Fluff requests that you ship the product back in an effort to mitigate the problem. If the product is unsalvageable, Hipster Fluff will replace it with a comparable product. In this situation Hipster Fluff will cover shipping charges.

Hipster Fluff guarantees the snaps for the life of the diaper. If anytime within three months of receiving your diaper, a problem with snaps presents itself, Hipster Fluff will cover shipping costs for the diaper to be sent in for replacement snaps. Outside the first 3 month window, Hipster Fluff will repair and cover the cost of the snaps on the diaper; however, Hipster Fluff will not be liable for shipping costs.

Customs

Once fabric choices and payments are finalized, customs are not eligible for refunds. Changes to the product are allowed but only within the time Hipster Fluff receives the order and work begins on the product, please email me by clicking the link here.



Questions about Hipster Fluff Policies?

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Hipster Fluff has been hosted on Hyena Cart since Feb 2012