PRODUCT WARRANTY:

All items made by Fussybutt and purchased from our website are under limited warranty for 90 days from the date of purchase. This warranty covers flaws such as detached snaps, faulty elastic, and other construction related flaws. The warranty does not cover problems that may arise due to misuse or excessive wear and tear.

Fussybutt will cover all shipping costs to return flawed items from and to the customer within the first 90 days as long as care instructions pertaining to the item have been followed, and the flaws have not been caused by misuse or excessive wear and tear. After the first 90 days, I will be happy to evaluate any problems that come up and repair them if possible. Depending on the type of repair, there may be a fee for labor, and the customer is responsible for all shipping costs.

RETURNS / EXCHANGES:
At Fussybutt your satisfaction is our priority. If there is an issue with workmanship we want to correct it - please let us know about it so that we can prevent the same mistake with future orders!

Within 30 days of purchase you may return unwashed, unused items to us for any reason. We can either credit your account or refund you the item price, less shipping. Please contact us for a return authorization before shipping any returns.
Between 30 and 60 days of purchase you can return your unwashed, unused items for store credit.
Please note that Fussybutt is not responsible for return shipping or outgoing shipping on returned or exchanged items.

Custom orders such as embroidered clothing or cloth diapers cannot be returned. If there is a problem with workmanship on a custom order we will exchange the item for another item with the same design in the same size and color.

To return an item please contact us at fussybutt@fussybutt.com so that we may provide you with the correct shipping address.

SHIPPING INFO:
We try our best to get your items shipped to you as quickly as possible, but please allow extra time for custom orders, including any embroidered items that are not 'in stock' items.
Many of the products we offer on the site are made to order, and sometimes it may take two to four weeks to complete your custom order, especially if it is a large order. We will notify you if there are any unexpected delays, or if your in-stock order will take longer than one week to ship. International orders may take a few extra days to ship.
If you need to have something rush delivered please tell us about it, and we will try to make it a priority.

Fussybutt is not responsible for items that are lost or damaged in the mail. For this reason we recommend purchasing insurance for the appropriate amount. Please contact us for more information on insurance.

We do offer local pickup within the Houston Area and we also offer express shipping for customers who desire expedited delivery.