HC Blog

Hi all,

Just a quick note to let you know that the Google Base code had stopped working but is now fixed. There was a new required parameter that has now been added to the file generation code. For more information on Google Base (or Google Product Search, click here). Please give it a try, and if you are still unable to load items into Google Base, email the support desk at support [at] hyenacart.com.

Also, there has been a bug with HC Multi checkout — only with certain stores, and only with shoppers using Internet Explorer. The checkout process would hang up and not take the shopper to the Paypal site for payment. I have now added a button that can be clicked to force the page to go to Paypal in the event that it hangs up. That should fix the issue. Again, please let us know if you or your customers are having problems. Thanks everyone!

Hi everyone,

Apparently Paypal has been cracking-down on gambling using PP funds. Some sellers have had their accounts suspended because the word “lottery” has been red-flagged. I have reworded all of the references to “lottery” in HC to “drawing”. As pointed out by one of our sellers, this is actually more technically correct as

The definition of lottery is: 1 a: a drawing of lots in which prizes are distributed to the winners among persons buying a chance.

Whereas drawing is: : the process of deciding something by drawing lots

So, lotteries are now drawings. I would suggest that you no longer use the ‘lottery’ terminology lest PP suspend your account as well.

This also has implications for running charity raffles (where buyers do purchase chances to win). I won’t be monitoring this, but be aware that Paypal is not tolerating usage of their service to support gambling of any sort, including raffles and lotteries.

If you see the word lottery left over on any of the HC info pages, please drop me a line at support [at] hyenacart.com so I can get it fixed, thanks!

Also, there’s been a bug in the auctions and lotteries that was preventing them from showing up correctly in shoppers’ purchase histories and checkouts. I just fixed this bug, so it should no longer be an issue moving forward. If any of you have shoppers that would like their purchase histories corrected, please have them contact the support desk at  support [at] hyenacart.com with a link to the item they won.

Thanks everyone