HC Blog

Hi all,

Just a quick note to HC Multi users — customers can now purchase pattern downloads without registering for an account or logging in. Each order is assigned a unique key which will be sent to them in their order confirmation email and will allow them to view the order page for their order once it’s paid for. Let me know if you have any problems with this.

Also, if you are experiencing any storefronts or HC pages that constantly refresh over and over again, please email me at support at hyenacart.com and let me know what page has the issue and what browser you’re using.

That’s all for now. My next major to-do’s are congo feedback threads and adding BIN, auction and lottery options to HC Multi. Look for these updates in the next few weeks.

Thanks!

Hi everyone,

Just uploaded a bunch of updates so I’m hoping everything is working correctly. Let’s see we have:

• Paypal options have been updated per my previous post. As it turns out, any business-related payments should go to a business or premium Paypal account regardless of the $500 receiving limit or the ability to accept credit cards. Please bear this in mind.
• I have added the capability for HC users to comment on stores using the “Comment” link. This is for leaving anonymous feedback, most helpfully to give advice like, “Your pictures are too dark/blurry,” or “You have a bunch of typos in your listings,” etc. User emails are recorded but not given to the shop owners. In the case of abuse of the system (flaming, hurtful comments, etc.) user accounts will be suspended.
• HC Standard sellers now have the ability to change the status of orders from “New” to “Paid”. You’ll find a drop-down menu on your order details page.
• Feedback is now viewable directly from the stores. The feedback is simply read in from the appropriate thread in the feedback forum. The mods were *extremely* helpful in entering feedback thread numbers for all of the HC stores that had them. If we missed you, or a thread has been started for you in the meantime, please post in this thread. ETA ~ I will figure out how to deal with congos in the next week or so. I will also add some code to filter out the extraneous tags that are showing up in the text.
• I’m working on making it a quick click for buyers to go from their purchase history to the appropriate feedback thread. Should have that done tonight or tomorrow night.

Please let me know if anything’s out of whack (especially with the Paypal option changes).

Thanks!

Hi everyone,

Just wanted to give you a heads up that I will be changing the payment options on HC Standard in the next few days to be compliant with Paypal’s policies.

First of all, I will be removing the “CC Paypal fee” option from the stocking page. It is, in actuality, illegal to charge extra for payments by credit card. In the past, I was willing to allow this option so people had the flexibility to bend the rules in the case of charity, but, really, Paypal is still providing a service in these cases and should be compensated for that service.

Second, I will be removing the option to offer both a funded and cc Paypal payment option. In the future, each listing will only allow one Paypal address. This will also make it less confusing at checkout for customers as there will only be one Paypal button to click and make payment. Whether you use a funded or cc address is up to the size of your business. You can receive up to $500 a month into a personal Paypal account for business or personal transactions. However, if you make more than that a month, or need to be able to accept cc Paypal, then you should upgrade to business or Premier and use that as your *only* account for business (per Paypal policy, you are not allowed to split your received payments between two accounts).

I have heard Paypal referred to as “greedy” for charging these fees. I think anyone who feels this way should take an honest look at how much time and inconvenience both they and their customers save by using Paypal. The alternative is to wait for a check or money order, wait for these funds to clear, make a trip to the bank to deposit these funds… That all seems well worth the fee to me.

Anyway, these changes will be made in the next few days. As the default Paypal address on exisiting listings, I will use the address entered in the “Paypal Addy” field (since some may have left the “CC Paypal addy” field blank).

I’m sorry for any inconvenience this change may cause you, but I think you’ll agree that these changes make sense. You can read an enlightening discussion about this here.