HC Blog

There was a glitch earlier, but everything should be working now. Sorry about that!

You’ve probably all noticed the server is down. This isn’t related to the coding changes I made over the weekend. I called the host and they’re hoping to have everything up and running within the hour.

I *hope* everything’s running normally. Please let me know if you have any problems.

I need to do some upgrading and maintenance on Hyena Cart. The database is starting to struggle under all the traffic. Two symptoms I’ve seen so far are lotteries that choose second winners, and Paypal payments without the correct Item information in the subject line. it’s time to split everything into multiple databases. Hopefully when the upgrade is done, you’ll see no difference in how HC works.

Please plan for HC to be down from 10 pm Friday evening (5/12) until early Saturday morning. I will do my best to keep the downtime to just a few hours, but we’ll see how it goes.

Thanks for understanding!

Oh, and one quickie for HC Multi users: it turns out, when you delete a product from your database, it also deletes any orders you have that include that product. Until I get this fixed, I would recommend that you don’t delete products (or change their pricing). If you have a sold out or discontinued product, set the active date to something far in the future (like the year 2020) and it won’t show up in your store.

I had some complaints that customers didn’t like clicking through all the categories looking for available items, so I’ve added an “All items” choice to the left navigation menu which will allow them to view everything at once.

Also — I’m looking for some input: currently, everything in HCMulti (except the new “all items” page) is paginated, meaning you see a set number of listings and then other ones are linked to page numbers at the bottom. Would you like me to take that feature out, so your customer can view all products on one page; and in the admin, you can view all products and orders on a single page? If enough people would like me to switch it over, I’ll go ahead and do that.